Common Questions Answered

Cost Efficiency Without Compromise

Leverage our bulk purchasing power and exclusive factory agreements to get: Competitive pricing (we audit every line item in your BOM) MOQ flexibility (negotiated for startups and SMEs) No surprise fees (all logistics/customs costs mapped upfront)
Quality Control That Actually Works

Unlike third-party inspectors who show up once, we embed quality at every stage: Pre-production: Material certification checks During production: Unannounced line inspections Pre-shipment: AQL 2.5 inspections with photo/video evidence
Risk Mitigation Built Into Every Step

China sourcing comes with risks—unreliable suppliers, hidden costs, quality issues. We eliminate them by: Pre-vetting 98% of factories (no "paper companies") Dual sourcing strategies to avoid single-supplier dependency Legally binding contracts with penalties for non-compliance
End-to-End Transparency

From your dashboard, track: Live production status Inspection reports with defect photos GPS-tracked shipments
Key Differentiators vs. Competitors

✅ Not a trading company—we’re your legally registered entity in China ✅ No kickbacks from suppliers—our loyalty is 100% to you ✅ 72-hour response guarantee for emergencies "Most buyers waste 6–12 months finding the right China partner. With Relec, you’re production-ready in 30 days."
Local Presence, Global Standards

With boots on the ground in China, we bridge the gap between international buyers and local manufacturers. Our team speaks the language (literally and culturally), ensuring no lost-in-translation moments in negotiations or quality control.
Compliance Made Simple

We navigate China’s complex export landscape for you: VAT refund optimization Certification management (CE, FCC, FDA, etc.) Ethical sourcing (no forced labor, conflict minerals)
Speed You Can’t Achieve Remotely

When production delays happen (and they will), our local team: Conducts same-day factory visits to resolve issues Expedites customs clearance through trusted agents Provides real-time updates via WhatsApp/WeChat and zoom
Can I get product samples before placing bulk orders with Relec Procurement?

Yes, Relec Procurement arranges 3–5 product samples. Clients pay for shipping, and the cost is credited to bulk orders.
How do I begin working with Relec?

Share your product requirements (RFQ form [link]) We send a proposal (sourcing strategy, timeline, cost) Approval & contract signing Execution with weekly updates
Can you help with China export regulations?

Yes—we manage: Export licenses VAT refunds CE/FCC/REACH compliance
How do you ensure suppliers meet international standards?

Factory audits (ISO 9001, BSCI, Sedex) Documentation review (test reports, business licenses)
What payment terms do you accept?

30% deposit, 70% before shipment (standard) LC, TT, Alibaba Trade Assurance
What actions does Relec Procurement take if defective products are found?

If defective products are found, Relec Procurement will halt shipments immediately, arrange for replacements or rework at the supplier’s cost, and issue refunds if the issue remains unresolved.
What quality control measures do you enforce?

Pre-production checks (material certifications) During Production (DUPRO) inspections Pre-shipment inspections (PSI) (AQL 2.5/4.0) Lab testing (SGS, BV, or local CNAS labs)
How does Relec Procurement manage supply chain risks such as delays and geopolitical issues?

We employ dual sourcing strategies with backup suppliers, utilize real-time shipment tracking, and maintain local buffer stock options to mitigate supply chain risks.
Does Relec Procurement manage logistics and shipping?

Yes, Relec Procurement handles logistics and shipping, including door-to-door shipping via air, sea, and rail, customs clearance under EXW, FOB, and DDP terms, and warehousing and inventory management in China.
Can you help customize products with our branding (OEM)?

Yes! We handle: Product design adjustments Private labeling & packaging Certifications (CE, FCC, RoHS, etc.)
What’s the typical lead time for OEM production in China?

Sample development: 1–3 weeks Mass production: 4–12 weeks (depends on order volume/complexity)
How do you find OEM manufacturers in China?

Our process: Database of 5000+ pre-audited factories (by industry, capability, compliance) On-ground team for factory visits & negotiations MOQ optimization (for startups & bulk buyers)
What industries do you specialize in?

We support: Electronics & IoT devices Textiles & apparel Hardware & industrial components Consumer goods & packaging Automotive parts
Where is Relec Procurement located and which regions do you serve?

Relec Procurement is headquartered in China with offices in Shanghai, Singapore, and Denver. We specialize in global supply chain solutions, sourcing from China, Vietnam, India, and Southeast Asia, and serving clients worldwide. Our addresses are: USA: 21 S Sunset St, Longmont, CO, 80501; CHINA: 1801, No.1198, Defu Rd, Jiading Dist, Shanghai, China, 201821; SINGAPORE: 59 Mohamed Sultan Road, Sultan-link #02-08, Singapore. DNB: 114474068, EIN: 85-0742007, UEN: 202323328C, ICF: 91310118MA1JN5PC2F.
Are you a trading company or direct manufacturer?

We are a sourcing and supply chain management partner with direct contracts with vetted factories across China. No middlemen—just transparent OEM relationships.

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